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GDPR Policy

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Tappaxi Ltd (“we”, “our”, “us”) is dedicated to ensuring the protection of your personal data and respecting your privacy rights. This GDPR Policy outlines how we collect, process, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the UK.

Data Controller:

Tappaxi Ltd, with its registered office at Tappaxi Ltd, The Henley Building, Newtown Rd, Henley-on-Thames, Oxfordshire, RG9 1HG, is the data controller responsible for the collection and processing of your personal data.

Personal Data We Collect:

We collect and process various categories of personal data to provide you with our online taxi services and app. These include:

Legal Basis for Processing:

We process personal data based on various legal grounds, including the necessity for the performance of a contract (booking and providing transportation services), compliance with legal obligations, and legitimate interests.

Purposes of Data Processing:

We process personal data for the following purposes:

Data Retention:

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. Data that is no longer required will be securely deleted.

Data Security:

We have implemented technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration, and destruction.

Data Sharing:

We do not share customer and driver phone numbers unless there is an issue with our app that requires communication. Otherwise, personal data may be shared with drivers for the purpose of providing transportation services and with trusted service providers for payment processing and analytics.

Your Rights:

As a data subject, you have the following rights under GDPR:

Updates to GDPR Policy:

We may update this GDPR Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on www.tappaxi.com.

Contact Information:

If you have questions or concerns regarding this GDPR Policy or your personal data, please contact info@tappaxi.com
By using our services, you acknowledge that you have read, understood, and agreed to this GDPR Policy.

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Toyota Prius, Skoda Octavia or Similiar

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Executive

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Executive MVP

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Journey Details

Additional Information

Passengers & Luggage

Classic Meet & Greet

If you would like the driver to enter the arrivals hall immediately then please select Classic Meet & Greet.

Pick Up

We offer multiple pick up times to avoid waiting charges. Waiting charges are £30 per hour. We offer 1 hour complimentary waiting after your flight has landed

If you are traveling with a pet or having any other requests. Please add them here.

Flight Information

*Please fill in these details to save time and money. Please note these details will remain private and confidential and will NOT be visible to our drivers.

Personal Information