Cookie Policy

Welcome to Tappaxi Ltd (“we”, “our”, “us”). This Cookie Policy explains how we use cookies, web beacons, and similar tracking technologies on our website (www.tappaxi.com) and within our app. By using our services, you consent to the use of these technologies as described in this policy

 What Are Cookies:

Cookies are small text files that are stored on your device when you visit a website or use an app. They help the website or app recognise your device and remember certain information about your visit, preferences, and actions.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the proper functioning of our website and app. They enable core features such as security, user authentication, and remembering your cookie consent preferences.
Functional Cookies: These cookies enhance user experience by remembering your preferences and settings. They may include language preferences and other customisation features.
Analytics Cookies: We use these cookies to gather data about how visitors use our website and app. This information helps us improve our services and user experiences. We use the following analytics tools:

• Google Analytics and GA4: These tools help us analyse user interactions on our website and app. They collect information such as your device, browser, IP address, and browsing behavior. The data collected is anonymised and aggregated.
• Google Tag Manager: This tool helps us manage and deploy various tags (including analytics and marketing tags) on our website and app. It does not collect personal data directly but can trigger other tracking technologies.
• Hotjar: Hotjar allows us to understand user behavior through heatmaps, session recordings, and surveys. It helps us improve user experience and troubleshoot issues.
• Facebook Pixel: This tool helps us track the effectiveness of our Facebook advertising campaigns by collecting data about user interactions on our website and app.

Marketing Cookies: With your consent, these cookies help us deliver targeted advertisements and marketing content based on your interests and browsing behavior. We use the Facebook Pixel for this purpose.

How We Use Cookies:

• Authentication: Cookies help us verify your identity and enable you to log in securely.
• Session Management: We use cookies to manage user sessions and ensure seamless navigation.
• Personalisation: Cookies remember your preferences and provide a personalised experience.
• Analytics: Cookies help us track website and app usage, which aids in improving our services.
• Marketing: With your consent, cookies enable targeted advertising and marketing efforts

Managing Cookies:

You can manage and control cookies through your browser or app settings. You can block or delete cookies, as well as set preferences for certain types of cookies. However, please note that blocking or deleting certain cookies may affect your experience on our website and app.

Third-Party Cookies:

Some of our website and app features may use third-party services that may also set cookies. These third-party cookies are subject to the respective privacy policies of those providers.

Updates to Cookie Policy:

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting on https://www.tappaxi.com

Contact Us:

If you have any questions or concerns about our Cookie Policy or the use of cookies on our website and app, please contact us at info@tappaxi.com