Minicabs vs Black Cabs London: What You Need to Know

Getting around London means choosing between two major types of taxis: minicabs and black cabs. Whether you’re a tourist navigating the city for the first time or a local commuting to work, knowing the difference can save you time, money, and hassle. Both options are licensed and widely available, but they vary in how you book them, what they cost, and the kind of service they offer.

This guide breaks down everything you need to know between Minicabs vs Black Cabs to make the right choice based on your travel needs like affordability, speed, accessibility, or reliability.

Booking Options: Planned vs Spontaneous

One of the most obvious differences lies in how you access the services.

Minicabs must be pre-booked. You can’t hail one from the street. Instead, you book them through mobile apps like Uber, Bolt, or licensed local services such as TappAXI. This is ideal for trips you can plan ahead like airport runs or scheduled appointments.

Black cabs, on the other hand, are licensed to pick up passengers who hail them directly from the street. If the taxi’s “TAXI” sign is lit, it’s available. You’ll also find them lined up at taxi ranks near train stations, hotels, and major attractions. This makes black cabs the go-to option for spontaneous travel or emergencies.

Also read: Booking UK Taxis Online vs Hailing a Taxi on the Street?

Cost Comparison: Which Is Cheaper?

Minicabs are usually more affordable, especially for longer rides or travel during off-peak hours. Their pricing is dynamic based on time, distance, and demand. However, this flexibility also means fares can spike during busy periods, especially when few drivers are available.

Black cabs operate on regulated meters, meaning the fare is calculated based on distance and time, with set starting prices and surcharges for night or holiday travel. While this ensures consistency and transparency, fares tend to be higher particularly for long-distance trips.

Driver Qualifications and Safety

Black cab drivers undergo one of the most rigorous training programs in the world. Known as “The Knowledge,” it requires memorizing thousands of London streets, landmarks, and routes. This can take two to four years to complete. These drivers also undergo enhanced background checks, including a DBS (criminal background) screening.

Minicab drivers, while still licensed and background-checked by Transport for London (TfL), are not required to pass “The Knowledge.” Instead, they may rely heavily on GPS for navigation. Though this works well in most situations, it can occasionally lead to delays if the route is poorly chosen or if traffic isn’t accounted for.

When it comes to safety, both minicabs and black cabs must meet TfL’s safety and insurance standards. However, black cabs have additional regulations regarding accessibility and vehicle design, which includes features like wheelchair ramps, turning circles, and passenger safety features.

Availability and Convenience

Minicabs are ideal for passengers who value convenience, app control, and upfront pricing. Apps allow you to choose car types, view driver ratings, track the ride, and pay digitally. You can also schedule a ride for a future time, a helpful feature when heading to the airport or planning a return trip from an event.

Black cabs excel in instant availability, especially in central areas. No app, no planning, just step out and hail one. In dense traffic, they also have the advantage of using bus lanes, potentially reducing travel time.

Wait times for minicabs vary depending on demand. During peak hours, you might wait 10–20 minutes. With black cabs, if one’s in sight, you’re moving within seconds.

Accessibility Features

Black cabs are legally required to be wheelchair accessible. They offer features like swivel seats, ramps, and extra space for passengers with mobility needs. They’re also spacious enough for large bags and group travel.

Minicabs may not always meet these accessibility standards. If you need an accessible vehicle, it’s best to specify that requirement during the booking process.

Insurance and Legal Coverage

TfL mandates that all taxi drivers whether minicab or black cab carry appropriate insurance. Black cabs usually have full commercial insurance, while some smaller minicab companies may carry only basic coverage. That’s why it’s important to stick to licensed operators with strong reviews.

Insurance also affects your rights as a passenger. In case of an accident, properly insured vehicles are more likely to provide proper compensation and support.

Quality of Service: What Passengers Say

Black cab drivers are often praised for their professionalism, knowledge of the city, and ability to take the best route without needing GPS. For tourists and first-time visitors, this often means a smoother and more confident ride.

Minicabs, especially those operated via platforms like Uber or TappAXI, provide a modern app experience, giving users flexibility and pricing information upfront. However, the quality of service can vary more widely between drivers.

Passengers often share feedback on:

• Punctuality
  
• Cleanliness
  
• Driver attitude
  
• Comfort of the vehicle
  
• App usability

Checking user reviews before booking a minicab is always a good idea. Reliable platforms like TappAXI maintain high standards by vetting drivers and ensuring service quality.

Special Travel Needs

If you’re traveling with a lot of luggage, in a large group, or with pets, your choice of taxi may vary.

Black cabs are roomier, with lots of trunk space and no extra charge for luggage. Their interior is also configured to accommodate passengers with special needs.

Minicabs come in various car sizes. Many apps allow you to select the type of car you need economy, executive, XL for more passengers, or pet-friendly cars. But you’ll have to check these options in the app while booking.

Taxicard and Disability Access

The Taxicard scheme, supported by many London boroughs, allows disabled and elderly residents to travel at reduced rates in both black cabs and some licensed minicabs. If you qualify, make sure your chosen service accepts Taxicard and has the right vehicle type available

Trusted Service Option: TappAXI

If you want a reliable, easy-to-use minicab experience, TappAXI combines the affordability of minicabs with premium service standards. With a user-friendly app, trained drivers, competitive pricing, and a strong safety track record, it’s a great choice for getting around London.

Frequently Asked Questions

Can I hail a minicab on the street?

No. Only black cabs can be hailed directly. Minicabs must be booked in advance.

Are minicabs cheaper than black cabs?

Usually, yes. But watch out for surge pricing during busy hours.

Is it safer to take a black cab?

Both are safe if licensed. Black cabs offer more rigorous driver training and vehicle standards.

Can minicabs be tracked?

Yes. Most apps offer real-time GPS tracking and estimated arrival times.

Do black cabs take card payments?

Yes. Most black cabs now accept contactless and card payments.

Which option is better during traffic?

Black cabs can use bus lanes, which can help bypass congestion.

Summary: Which One’s Right for You?

Conclusion

In a city as fast-paced and diverse as London, having reliable transport is essential. Whether you prefer the flexibility and lower cost of minicabs or the expertise and instant availability of black cabs, both services offer safe, licensed travel options regulated by Transport for London. 

Your decision ultimately depends on what matters most to you be it convenience, budget, accessibility, or driver expertise. For those who want the best of both worlds, a trusted service like TappAXI can bridge the gap with easy app-based booking and high service standards. Whichever option you choose, being informed ensures a smoother and more stress-free journey across the capital.