Welcome to TappAXI
The most reliable and affordable
Airport Taxi Service in the UK.
Our Story
We are your dedicated airport transportation experts, with a focused approach to taxi and transfer services at all major UK airports for individuals and groups.
Our story began when our founder, Naseer, who was a taxi driver with another company, loved his job but was frustrated by the way the company treated him and the passengers. The shortcomings he witnessed became the foundation for our innovative startup.
He observed how the company
- Didn’t care about the passengers’ satisfaction, comfort, or safety
- Charged the passengers unfairly and unpredictably
- Booked the drivers to the passengers who were very far away, wasting their time and fuel
- Didn’t value the drivers’ feedback, suggestions, or well-being.
Naseer felt this was wrong and that the passengers and the drivers deserved better. He had a vision of creating a taxi service that would:
- Care about the passengers’ satisfaction, comfort, and safety
- Charge the passengers fairly and transparently
- Book the drivers to the passengers who were nearby, saving their time and fuel
- Value the drivers’ and passengers’ feedback, suggestions, and well-being.
That’s why he quit his job and started TappAXI, a startup with a passion for taxis and a mission to create positive changes in the industry.
With a background in IT, he developed our game-changing feature – the ‘PortBag feature’ – that connects you with your driver and lets you communicate with them easily.
You can let them know when you’re ready to be picked up, and they will be waiting for you at the terminal. No more hassle, no more stress.
We are not just another booking agent, 3rd party agent, or middleman.
We are a family of drivers who genuinely love what we do and care about you on a personal level. Our drivers are not just steering wheels on wheels; they are seasoned pros who are just as into your journey as you are.
They make sure you get to your destination safely and with a smile.
We have also grown our fleet to ensure we’re always around when you need a ride.
Plus, each driver we work with is handpicked because professionalism and punctuality are important to us.
This is our startup story, and we are proud of it. We hope you will join us and become a part of it.
Our Mission and Vision
Our mission is to provide you with the best airport taxi service in the UK, with a focus on quality, convenience, and affordability. We aim to serve over 10,000 passengers per month, with an average rating of 4.9 out of 5 stars, and a 95% retention rate.
Our vision is to become the leading airport transfer and taxi company in the UK, with a reputation for excellence, innovation, and passenger satisfaction. We aspire to expand our service to all major UK airports, to offer a variety of vehicles and options, and to partner with leading travel and hospitality brands.
Our Core Values
We are guided by these core values that shape our company culture and service quality:
- Trust: We trust our passengers and drivers by being honest, transparent, and reliable.
- Respect: We treat our passengers and drivers with dignity, courtesy, and appreciation.
- Excellence: We excel in everything we do, from our service delivery to our passengers’ support.
- Innovation: We innovate and create new ways to improve our service and enhance your experience.
- Teamwork: We collaborate and support each other as a team, with a shared vision and a common goal.
Our Team
Mohammed Naseer
Founder & Chief Cabbie
We are proud of our team of drivers, who are the backbone of our company and the face of our service. They are all experienced, licensed, and insured, and they have undergone rigorous background checks and training. They are friendly, helpful, and professional, and they will go the extra mile to make your journey comfortable and enjoyable. Here are some of the members of our team and what they have to say about working with us:
⭐⭐⭐⭐⭐Exceeded Every Expectation
⭐⭐⭐⭐⭐So Glad I found TappAXI
⭐⭐⭐⭐⭐Brilliant Solution
⭐⭐⭐⭐⭐Exceeded Every Expectation
⭐⭐⭐⭐⭐So Glad I found TappAXI
⭐⭐⭐⭐⭐Brilliant Solution
Testimonials
We are grateful for the feedback and reviews from our passengers, who are the reason we do what we do. Here are some of the testimonials and reviews that we have received from our happy passengers:
⭐⭐⭐⭐⭐
“They deserve 6 stars. It takes me less than 30 seconds to book my airport taxi. The drivers are friendly and extremely helpful. I always track the taxi from the app as I mostly travel before sunrise. I was always anxious with my previous providers as it was a guessing game if and when the driver would turn up. The price is always fixed no matter what time I travel or the traffic conditions. The best airport transfers in the UK. I highly recommend Tappxi.”
Earnest Ansah
Senior Technical Coordinator, Redrow
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
“ I was initially hesitant about using Tappaxi. However, after installing the app, I was delighted to discover that I saved £7 on my Airport transfer. I also received the free Tappaxi Meet & Greet service. After a long flight, the last thing I want to do is search for the driver. Fortunately, the airport timer provided significant benefits, allowing me to know precisely how much time I had to meet the driver. The driver also maintained constant communication via the app, and he was aware of when I had collected my luggage. He promptly met me in the arrivals hall after just 5 minutes. I didn’t mind the short delay at all, considering I chose the free Tappaxi Meet & Greet service. The taxi was clean and provided a comfortable journey. Ultimately, my experience with Tappaxi exceeded my expectations.”
Dave Brady
Sales Manager, Airline Services Interiors
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐Exceeded Every Expectation
⭐⭐⭐⭐⭐So Glad I found TappAXI
⭐⭐⭐⭐⭐Brilliant Solution
⭐⭐⭐⭐⭐Exceeded Every Expectation
⭐⭐⭐⭐⭐So Glad I found TappAXI
⭐⭐⭐⭐⭐Brilliant Solution
Frequently Asked Questions
What is TappAXI and how does it work?
TappAXI is the only app specialising in airport taxi and transfers in the UK. We offer a fast, easy, and reliable way to book your airport taxi online, by phone, or by app. We have a network of professional and friendly drivers who will meet you inside the arrivals hall, assist you with your luggage, and take you to your destination safely and comfortably.
How can I book a taxi with TappAXI?
You can book a taxi with TappAXI in three simple steps: download the app, enter your details and make payment. You can also book a taxi online through our website, or by calling our phone number. You can also track or cancel your booking through our app.
How much does it cost to book a taxi with TappAXI?
The cost of booking a taxi with TappAXI depends on your pick-up and drop-off location, the number of passengers and luggage, and the type of vehicle you choose. You can get a quote for your journey by entering your details on our app or website. We guarantee a transparent pricing experience, ensuring that the price you see is the final price you pay, with no hidden fees. In the rare event of any additional costs, we will always communicate them clearly, leaving no room for surprises.
What are the benefits of booking a taxi with TappAXI?
Booking a taxi with TappAXI has many benefits: Free TappAXI Meet & Greet, Real-Time Driver Tracking, In-App Communication, Free Cancellations, Transparent Pricing, and 24/7 Support.
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Classic Meet & Greet
If you would like the driver to enter the arrivals hall immediately then please select Classic Meet & Greet.
If you are traveling with a pet or having any other requests. Please add them here.
Flight Information
*Please fill in these details to save time and money. Please note these details will remain private and confidential and will NOT be visible to our drivers.
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