At TappAXI, we strive to ensure your airport transfer experience is as smooth and easy as possible. Our dedicated support team is here to help, whether you need assistance with booking, tracking your ride, or have any questions regarding our services.

1. Call Support

If you prefer speaking to one of our friendly customer support agents, you can call us anytime, day or night. Our team is available 24/7 to assist with any queries or issues you may have.

24/7 Customer Support: +44 (0)1865 965046

2. Email Support

You can reach us via email for detailed inquiries or if you prefer written communication. We aim to respond to all emails within 24 hours, but our team works quickly to ensure your questions are addressed as soon as possible.

Email Support: info@tappaxi.com

3. Live Chat

For immediate assistance, you can use our Live Chat feature on both our website and mobile application. Our customer support team is available around the clock to chat with you and resolve any issues in real time.

Live Chat Availability: Accessible on our website and Mobile App.

What We Can Help You With

• Booking Assistance: Need help making a reservation or changing an existing one? Our team can guide you through the process and make sure everything is in order.
• Track Your Ride: If you’re having trouble tracking your ride or want updates on your booking, our agents are ready to assist.
• Cancellation and Refunds: Have you made a cancellation or need help with a refund? Our support team can provide you with the necessary guidance.
• General Inquiries: Whether it’s about our pricing, policies, or services, we’re happy to provide the information you need to ensure a smooth experience.